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Frequently Asked Questions

Find answers to common questions about our skincare and treatments

How long should I leave my eye gels on?

For maximum efficacy, we recommend wearing our FlashPatch eye gels for 5 minutes, though you can leave them on longer if desired for a more intensive treatment.

Are Patchology products cruelty-free?

Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals.

Can I reuse my sheet masks or eye gels?

Our masks and eye gels are designed for single-use only to ensure maximum ingredient potency and hygiene.

Are your products safe for sensitive skin?

While our products are formulated to be gentle, we always recommend performing a patch test or consulting with a dermatologist if you have highly reactive skin.

Do I need to wash my face after using a mask?

No need to rinse! Simply massage the remaining serum into your skin to enjoy the full benefits of the treatment.

Where should I store my eye gels?

For an extra cooling and de-puffing effect, we recommend storing your eye gels in the refrigerator.